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Hagar NZ adheres to NZ Privacy Legislation. The ED holds the position of Privacy Officer and will promptly notify the Privacy Commissioner of any breaches.
The organisation collects and uses information that is often private in nature. This policy outlines:
We respect the donor’s right to privacy and we recognise the trust they place with us. Our staff are employed on the basis that they will protect information about donors. Staff of the organisation sign a document safeguarding the privacy of the donor’s details held by the organisation.
Under law the donor’s rights to privacy are also protected. The Privacy Act 2020 and general privacy law place strict requirements on us to treat any information given to us as confidential.
The information the donor provides remains private and is only used for the purposes outlined below.
Contact information such as: name; address; phone numbers and email addresses are used to process receipts and Tax Certificates and to keep people abreast of any issues or developments we think they may have an interest in.
Financial information such as: bank account and credit card details are used to process transactions.
Sometimes we collect some more personal information about people such as what organisations they may be affiliated with or attend, age etc. This information is used to build a picture of our donor base for our organisational information only. This information is only collected with the relevant donor’s full consent and there is an opt out option available.
The information we collect is always treated as strictly confidential and is never disclosed to a third party without prior consent, or unless required by law. We never make our database available to other organisations.
If people do not wish to receive any further information on Hagar NZ or be contacted about our work, they will be given the opportunity to make this selection each time information is sent, or they may contact our office directly to cancel any further communications.
The security of information is important to us. When we have collected information about people it cannot be seen or modified by anyone else. We make all reasonable efforts to ensure that information is stored securely – both in electronic and physical forms.
Any information which we no longer require is destroyed. An exception to this may be the retention of information for data analysis. However, if this occurs then the information will be retained in a form which does not allow the donor to be identified from that information.
It is our policy to give access to our supporters to the information we hold on them. This is consistent with our commitment to transparency.
Individuals may access their information at any time. If they would like to know what information we hold about them they simply contact our office. If they discover their information is incorrect, incomplete or out of date then they simply notify us and we will try to correct or add the information as soon as possible. People are welcome to talk to our office about this anytime.
Complaint and dispute resolution procedures:
If someone believes we have breached their privacy rights in any way, or they would like to discuss any issues about our privacy policy they can contact our Executive Director. We will try to satisfy any questions that they have and correct any errors on our part. Contact: info@hagar.org.nz
If we do not answer concerns to their satisfaction they have the right to make a complaint to the Privacy Commissioner. The Privacy Commissioner may be contacted on 0800 803 909 or at https://www.privacy.org.nz/
